Sales Assistant - Sfera - Doha (Female)

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise

Sales Assistant - Stradivarius - Abu Dhabi/Dubai (Female)

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. 

Sales Assistant - ZARA home - Abu Dhabi

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise

Visual Merchandiser - ZARA Home - Abu Dhabi

JOB RESPONSIBITIES:

• Create and maintain an image which is synonymous with the brand Handle proper utilization of POS materials, fixture and fittings and single handedly responsible for the safekeeping of all decoration, mannequins etc. or other company provided materials.
• Guide the customers’ browsing through merchandise placement and store layout to result in increased customer traffic in the store.
• Responsible for the designing and conceptualization of seasonal displays by taking into account current industry trends.
• Responsible in monitoring and maintaining window display standard.
• Responsible for displaying new collection on the shop floor following the Brand’s directive.
• Conduct basic merchandising training for saleBachelor of  Arts with fluency in spoken and written English and any other languages assistants like right tagging, correct folding, proper hanging, sizing and replenishments.
• Coordinate with Display Manager and Store Managers in execution of Brand’s merchandising
• Willingness to work in shifts.
• Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures.

Sales Assistant - Dubai/Sharjah/Abu Dhabi/ Al Ain

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise

Sales Assistant - ZARA

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise

Assistant Store Manager - ZARA

JOB RESPONSIBILITIES:

• Promote and monitor quality service among staff through training and by acting as a positive role model
• Maintain employee attitude and morale by recognizing outstanding performance and service
• Working with the Store Manager to meet the long range retail and company objectives
• Responsible for work schedules, break periods, work hours and vacations.
• Provide the Store Manager with a weekly update on the progress of the store and staff
• Ensure proper store image.
• Responsible for the operation of the store, such as inventory control and maintenance in the absence of the Store Manager
• Responsible for addressing customer grievances and inquiries.
• Ensure store security
• Evaluate staff performance and development needs.
• Delegate responsibilities between the staff

Visual Commercial - ZARA

JOB RESPONSIBILITIES:

• In charge of merchandising the store in accordance with the company/Brand guidelines.
• To promote new lines effectively.
• Supports the commercial manager to identify and action creative/visual ideas for the store with appropriate use of the in-store props and mannequins
• Keep up to date on the latest fashion trends and provide feedback on company’s activity.
• Plan the commercial and visual activity of the store in a daily/weekly and seasonal and analyse daily information and take necessary actions accordingly
• Works alongside the operational team to ensure that the best RFID practice is always in place.
• Controls product levels in the store and communicate with the senior management any product needs and Manage all procedure related to product -- Consigna, Orders (filters & blockings), RFID reports
• Provide high level of customer service within the store and follow customer service action plans.
• Resolve customer queries as they arise and refer to senior management when necessary.
• Participate in the training and development of commercial colleagues and work alongside the management to support the new starters training.

Internal Auditor

JOB RESPONSIBILITIES:

• Regular visit to the stores all over UAE and GCC (as required) to conduct audits, at least once every month/ more times as required.
• Draft and review the Loss Prevention and any other relevant process and procedure.
• Check whether daily cash is banked as per Company Policy
• Verify foreign currency received during sale is properly accounted and banked
• Perform spot till check
• Ensuring that petty cash and extra cash float is handled properly and monitor usage and recording of petty cash float
• Identify the reason for using manual billing if any and the details of Void, return, refund, staff discount, other discount – whether they are as per policy and how it’s handled by store.
• Ensure that the Company gift voucher (saleable & others) and mall gift voucher are properly accounted, the amount due from mall management and check for timely submission of the same.
• Check the usage of non-stock items received from the supplier.
• Verify if recording of staff attendance, days in lieu, submission of rejoining report/passport to office are done as per the company policy and highlight variances between staff Rota and the attendance
• Audit of store keys and who is responsible to handle the keys in store.
• Check whether the security system/ alarm is working properly • Audit payments and receivables such as mall gift vouchers, credit card payments, foreign supplier payments etc.
• Overview the P&L and Bank reconciliations
• Conduct period audit of staff discounts and attendance
• Provide prompt and professional investigation service to the Company in relation to theft, malpractice and fraud and provide reports to the management.
• Manage the Loss Prevention training for stores
• Manage to survey stores, including pre-opening and all Company premises to identify and categorize risks, levels of risk and actions required

Marketing Intern

JOB RESPONSIBILITIES:

• Assist in content creation for the company social media accounts
• Assist in developing new social media campaigns
• Monitor social channels for trending news, ideas and memes, then capitalize on those trends through our social media accounts.
• Assist with capturing and analyzing  social media metrics.
• Supporting the marketing team in daily administrative tasks.
• Apply for approvals in the Dubai Municipality website, tracking the applications and update the status accordingly.

Junior Inventory Controller (Female)

Job Responsibilities :

• Updating and reconciling the sales and purchases for all brands on a daily basis.
• Generate and validate the stock level for all brands on a daily basis
• Keep a record of  the invoice/packing list of all foreign/local purchases
• Reconcile all purchases booked in the system against the account dept at the end of every month.
• Follow up with the logistics team for the confirmation of goods receipt and the corresponding scanned/intake/shipment file
•  Fix the technical issues in the sales or purchase files coordinating with the shop, IT team and the principal if necessary.
• Provide the validated stock holding report to the brand managers at the time of sales period
• Send the validated stock holding to the accounts dept at the end of every month along with the supporting documents
• Update the Physical Inventory in the system after validating all the transactions against the shop register
• Conduct Cycle Count and Inventory in the stores if necessary
• Support Inventory Assistants for completing their tasks if needed
• Collect the necessary master files from the Buying Manager, download the same to the inventory package and transfer the data to the various store locations
• Update the price changes to the inventory package and transfer the data to the store locations
• Generate the dummy Goods Received Note(GRN) and obtain necessary confirmation from Merchandising Manager/Accounts for the correctness of cost/retail price/gross margin before updating the GRN in the system
• Responsible for update of the Stock/GRN file, stock transfers, sales file and the physical variance report in the respective inventory package
• Keep a record of all damages/ written off stock for all the brands and adjustment with the approval of the authorized personnel
• Reconciliation of closing stock on the basis of all stores and DC.
• Prepare monthly stock movement report and  submit it to the concerned department
• Provide stock holding information to the respective personnel at HO as and when needed

Brand Manager

JOB RESPONSIBILITIES:

Sales / Profitability:

• Meet and exceed sales targets by ensuring that stores achieve the highest standards of visual presentation and customer service.
• Control costs through monitoring and analysis of P&Ls and margin control.
• Drive sales through effective promotion of the brand. Plan sales forecast according to stock, sales and margin forecasts
• Oversee the implementation of sales and promotions and any operational activities by liaising with the Store Management and the Brand, monitor and record the same.

Administration:

• Liaise with the franchisor on a regular basis on stock package, product & brand information and visual merchandiser guidelines.
• Plan and implement stock takes, through co-ordinations with Accounts and Store Managers
• Be aware of shipping and delivery procedures of the Brand, focus on good management of stock and ensure that the stock is secure and that managers are following company procedures.

Merchandise/ Product:

• Ensure adequate stock level and stock rotation.
• Liaise with the franchiser or product department to guarantee that the stock package is in accordance with the marketing requirement. Ensure that the stock is maximized through the season.
• Terminal stock/ shrinkage/ damage, especially on brands where the Brand Managers are involved
•  Achieve physical inventory result to an acceptable level.

Staff / Store Responsibilities:

• Maintain effective communication with stores through regular structured visits and meetings
• Ensure proper staffing at all times
• Monitor training and development of staff, ensure that succession planning is carried out in conjunction with the training department
• Ensure that managers & staff are motivated through effective communication
• Be involved in the recruitment of the brand.
• Ensure the staff appraisals take place in a timely manner
• Supervise the operation of the visual merchandising team