Sales Assistant - Stradivarius - Abu Dhabi/Dubai (Female)

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Maintain records related to sales.
• Demonstrate use or operation of merchandise.
• Place special orders or call other stores to find desired items.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations. 

Sales Assistant - ZARA home - Abu Dhabi

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise

Sales Assistant - Dubai/Sharjah/Abu Dhabi/ Al Ain

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise

Sales Assistant - ZARA

JOB RESPONSIBILITIES:

• Ensure daily targets are met consistently.
• Greet customers and ascertain what each customer wants or needs.
• Describe merchandise and explain to the customer fabric care instructions.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Answer questions regarding the store and its merchandise.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• All folded merchandise must be neatly folded and arranged in the correct order
• Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
• Inventory of stock and requisition of new stock.
• Ensure that items have price tag, arrange and display merchandise to promote sales.
• Exchange merchandise for customers and accept returns.
• Clean shelves, counters and merchandise stores , showroom windows and ensure the floor is cleaned
• Regularly clear fitting rooms
• Help customers try on or fit merchandise

Assistant Store Manager - ZARA

JOB RESPONSIBILITIES:

• Promote and monitor quality service among staff through training and by acting as a positive role model
• Maintain employee attitude and morale by recognizing outstanding performance and service
• Working with the Store Manager to meet the long range retail and company objectives
• Responsible for work schedules, break periods, work hours and vacations.
• Provide the Store Manager with a weekly update on the progress of the store and staff
• Ensure proper store image.
• Responsible for the operation of the store, such as inventory control and maintenance in the absence of the Store Manager
• Responsible for addressing customer grievances and inquiries.
• Ensure store security
• Evaluate staff performance and development needs.
• Delegate responsibilities between the staff

Internal Auditor

JOB RESPONSIBILITIES:

• Regular visit to the stores all over UAE and GCC (as required) to conduct audits, at least once every month/ more times as required.
• Draft and review the Loss Prevention and any other relevant process and procedure.
• Check whether daily cash is banked as per Company Policy
• Verify foreign currency received during sale is properly accounted and banked
• Perform spot till check
• Ensuring that petty cash and extra cash float is handled properly and monitor usage and recording of petty cash float
• Identify the reason for using manual billing if any and the details of Void, return, refund, staff discount, other discount – whether they are as per policy and how it’s handled by store.
• Ensure that the Company gift voucher (saleable & others) and mall gift voucher are properly accounted, the amount due from mall management and check for timely submission of the same.
• Check the usage of non-stock items received from the supplier.
• Verify if recording of staff attendance, days in lieu, submission of rejoining report/passport to office are done as per the company policy and highlight variances between staff Rota and the attendance
• Audit of store keys and who is responsible to handle the keys in store.
• Check whether the security system/ alarm is working properly • Audit payments and receivables such as mall gift vouchers, credit card payments, foreign supplier payments etc.
• Overview the P&L and Bank reconciliations
• Conduct period audit of staff discounts and attendance
• Provide prompt and professional investigation service to the Company in relation to theft, malpractice and fraud and provide reports to the management.
• Manage the Loss Prevention training for stores
• Manage to survey stores, including pre-opening and all Company premises to identify and categorize risks, levels of risk and actions required

Marketing Intern

JOB RESPONSIBILITIES:

• Assist in content creation for the company social media accounts
• Assist in developing new social media campaigns
• Monitor social channels for trending news, ideas and memes, then capitalize on those trends through our social media accounts.
• Assist with capturing and analyzing  social media metrics.
• Supporting the marketing team in daily administrative tasks.
• Apply for approvals in the Dubai Municipality website, tracking the applications and update the status accordingly.

Brand Manager

JOB RESPONSIBILITIES:

Sales / Profitability:

• Meet and exceed sales targets by ensuring that stores achieve the highest standards of visual presentation and customer service.
• Control costs through monitoring and analysis of P&Ls and margin control.
• Drive sales through effective promotion of the brand. Plan sales forecast according to stock, sales and margin forecasts
• Oversee the implementation of sales and promotions and any operational activities by liaising with the Store Management and the Brand, monitor and record the same.

Administration:

• Liaise with the franchisor on a regular basis on stock package, product & brand information and visual merchandiser guidelines.
• Plan and implement stock takes, through co-ordinations with Accounts and Store Managers
• Be aware of shipping and delivery procedures of the Brand, focus on good management of stock and ensure that the stock is secure and that managers are following company procedures.

Merchandise/ Product:

• Ensure adequate stock level and stock rotation.
• Liaise with the franchiser or product department to guarantee that the stock package is in accordance with the marketing requirement. Ensure that the stock is maximized through the season.
• Terminal stock/ shrinkage/ damage, especially on brands where the Brand Managers are involved
•  Achieve physical inventory result to an acceptable level.

Staff / Store Responsibilities:

• Maintain effective communication with stores through regular structured visits and meetings
• Ensure proper staffing at all times
• Monitor training and development of staff, ensure that succession planning is carried out in conjunction with the training department
• Ensure that managers & staff are motivated through effective communication
• Be involved in the recruitment of the brand.
• Ensure the staff appraisals take place in a timely manner
• Supervise the operation of the visual merchandising team